At https://hvac-repair.reportrush.net, known as the Company or ‘we’, your privacy is a top priority and your data is handled with utmost care. This Privacy Policy details our approach to handling personal data in accordance with various international privacy laws, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy governs the personal data we collect through your interactions with our website, applications, services, and products, including when you use our services as an authorized user, visit our websites that fall under this Privacy Statement, or engage with communications from us such as newsletters, emails, calls, or text messages/SMS.
In the course of these interactions, we may collect a range of personal data, including but not limited to:
- Account information for managing your account and services
- Payment information to process transactions
- Financial information in relation to billing and invoicing
- Purchase history to understand usage patterns and improve our offerings
- Mobile device identifiers for providing app functionalities
- Location data where necessary for location-based services
- Feedback and support queries to enhance customer experience
- Social media information when you interact with us on social media platforms
- Product information you provide when using our services or reporting issues
We gather this information through various means, including user input during account creation or service use, interactions with our platform, and automated technologies like cookies. Some data may also be provided to us by third parties, subject to their privacy policies.
Our website uses cookies to enhance user experience, improve performance, and provide analytics for better service offerings. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser, and they help us understand and improve the way our site works. We categorize them into Strictly Necessary, Preference, and Analytics cookies, with non-essential cookies managed through our Cookie Manager where you can control your preferences.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Upon completion of these purposes and in compliance with legal requirements, we take steps to delete or anonymize the data.
To safeguard your personal data, we have implemented a variety of organizational and technical measures, including secure communication channels and third-party services that adhere to high security standards.
We are committed to protecting the privacy of children under 18 years of age. Our services and applications are not intended for children, and we do not knowingly collect data from them.
Under this policy, you have a number of rights concerning your personal data, which include the right to access the information we hold about you, request rectification or erasure, restrict processing, seek data portability, object to our processing of your data, and non-discrimination for exercising your privacy rights. You also have the right to file appeals or complaints with the relevant supervisory authorities.
We may update this Privacy Policy from time to time to reflect changes in our practices or as required by law. Any changes will be posted on our website, and we encourage you to review it regularly.
If you have any questions, wish to exercise your rights, or need to contact us regarding your personal data, please reach out to our privacy team via email at [email protected] or by writing to us at the address provided on our website. Your privacy and trust are of paramount importance to us.